Executive Summary
LustreLoom Salon‚ LLC offers luxury‚ eco-friendly hair and beauty services in Charlotte. Founded by Serena Halvick‚ a seasoned cosmetologist‚ the salon provides high-quality styling‚ sustainable products‚ and exceptional client care‚ targeting women and men seeking premium‚ convenient services in a bustling neighborhood.
1.1 Salon Overview
LustreLoom Salon‚ LLC is a modern‚ eco-friendly hair and beauty salon located in Charlotte‚ North Carolina. Opening in September 2026‚ it will be situated on Delmar Avenue in Madison Park‚ a vibrant area with high foot traffic. Founded by Serena Halvick‚ a licensed cosmetologist with 15 years of experience‚ the salon offers a wide range of services‚ including haircuts‚ coloring‚ balayage‚ keratin treatments‚ extensions‚ and event styling. Additionally‚ LustreLoom provides seasonal packages and eco-friendly retail products. The salon caters to women aged 25–50 seeking luxury styling and men aged 30–55 needing grooming services‚ as well as teens and young adults for special events. Its focus on sustainability and personal care sets it apart in Charlotte’s competitive market.
1.2 Mission & Vision Statements
LustreLoom Salon’s mission is to provide every client with a luxury‚ eco-friendly salon experience‚ combining creativity‚ skill‚ and personal care. We aim to make clients look and feel their best while promoting sustainability. Our vision is to become Charlotte’s leading eco-luxury salon‚ recognized for exceptional styling‚ safe products‚ and a seamless booking process. We strive to build long-term trust with our clients‚ offering a relaxing and enjoyable experience. By focusing on high-quality services and eco-conscious practices‚ we aim to set a new standard in the beauty industry while fostering strong community connections and loyalty.

Market Analysis
The global salon market‚ valued at $247.02 billion in 2024‚ is growing due to increasing demand for eco-friendly‚ high-quality services. Charlotte’s focus on self-care and sustainability supports this trend.

2.1 Industry Overview
The global salon industry‚ valued at $247.02 billion in 2024‚ is projected to grow to $447.76 billion by 2032. This growth is driven by increasing demand for premium‚ eco-friendly services and convenient booking options. Consumers are prioritizing sustainability‚ with a rising preference for salons offering environmentally responsible products. Additionally‚ the trend toward self-care and personal grooming is fueling industry expansion. In Charlotte‚ where LustreLoom Salon will operate‚ the market is further bolstered by a median household income of $76‚396‚ indicating a strong potential for mid- to high-end salon services. These factors create a favorable environment for salons like LustreLoom to thrive.
2.2 Target Audience
LustreLoom Salon primarily targets women aged 25–50 seeking luxury styling and eco-friendly services‚ as well as men aged 30–55 requiring grooming and scalp care. Additionally‚ teens and young adults looking for event styling are key clients. The median age in Madison Park aligns with this focus‚ with females at 32.9 years and males at 30.8 years. These demographics reflect a mid- to high-income population‚ supporting the demand for premium services. By catering to these groups‚ LustreLoom Salon positions itself as a go-to destination for personalized‚ sustainable beauty solutions‚ ensuring a loyal client base in Charlotte’s vibrant market.
2.3 Competitive Analysis
LustreLoom Salon stands out in Charlotte’s competitive market by offering a unique blend of luxury services‚ eco-friendly products‚ and personalized care. While competitors like Therapy Hair Salon and Carmen! Carmen! Prestige Salon provide high-quality styling‚ they often lack the convenience of extended hours or a focus on sustainability. Freelance stylists and boutique studios offer niche services but fail to provide a comprehensive salon experience. LustreLoom’s ability to combine full-service styling‚ eco-conscious products‚ and flexible scheduling positions it as a leader in the market. By tailoring services to client needs and emphasizing sustainability‚ LustreLoom attracts a loyal customer base seeking both quality and convenience.

Services Offered
LustreLoom Salon offers a wide range of hair and beauty services‚ including haircuts‚ coloring‚ keratin treatments‚ extensions‚ and event styling‚ along with seasonal packages and eco-friendly retail products.
3.1 Core Services
LustreLoom Salon provides a comprehensive range of premium hair and beauty services‚ including haircuts‚ coloring‚ balayage‚ keratin treatments‚ extensions‚ and event styling. These services cater to both men and women‚ ensuring personalized care and attention to detail. The salon specializes in luxury‚ eco-friendly treatments‚ using high-quality‚ ammonia-free products to promote sustainability and client well-being. Each service is tailored to meet individual needs‚ with skilled stylists offering expert consultations to achieve desired results. By focusing on creativity‚ precision‚ and sustainability‚ LustreLoom Salon delivers a unique and memorable experience‚ setting it apart in the competitive beauty industry while appealing to health-conscious and style-driven clients.
3.2 Seasonal Packages
LustreLoom Salon offers seasonal packages tailored to address hair care needs throughout the year. The Summer Blonde Refresh Package ($220) includes highlights and toning to maintain vibrant‚ sun-kissed hair. The Winter Hydration & Repair Package ($140) provides deep hydration to combat dryness‚ leaving hair smooth and shiny. The Spring Shine & Strength Package ($160) focuses on strengthening hair after winter‚ adding natural shine and protection. Each package is designed to promote hair health‚ sustainability‚ and style‚ encouraging clients to return regularly. These seasonal offerings‚ paired with eco-friendly products‚ create a unique and pampering experience‚ aligning with client preferences for convenience and premium care.

3.3 Retail Products
LustreLoom Salon offers a curated selection of high-quality‚ eco-friendly retail products to enhance clients’ hair care routines at home. These products are carefully chosen from trusted suppliers like Oribe and Bumble and bumble‚ ensuring they align with the salon’s commitment to sustainability and luxury. Popular product lines include sulfate-free shampoos‚ deep conditioning masks‚ and styling products made with natural ingredients. Clients can also purchase seasonal kits tied to the salon’s packages‚ such as summer hydration sprays or winter repair creams. These products not only extend the salon experience but also reinforce LustreLoom’s dedication to environmental responsibility and client satisfaction‚ making them a key part of the salon’s offerings and revenue strategy.
Marketing and Sales Strategy
LustreLoom Salon employs social media ads‚ loyalty programs‚ and influencer partnerships to attract clients. Instagram and TikTok ads target local demographics‚ while referral incentives boost retention and word-of-mouth growth.
4.1 Marketing Strategy
LustreLoom Salon implements a multi-channel marketing strategy to attract and retain clients. Social media platforms like Instagram and TikTok are utilized for targeted ads‚ showcasing services and eco-friendly products. A monthly ad budget of $2‚000 focuses on local demographics‚ particularly women aged 25-50 and men aged 30-55. Influencer partnerships with local beauty experts enhance brand visibility. Seasonal packages and promotions encourage repeat visits‚ while loyalty programs reward frequent clients. The salon’s brand emphasizes luxury‚ sustainability‚ and personal care‚ distinguishing it from competitors. By combining digital marketing with community engagement‚ LustreLoom aims to build a loyal client base and establish itself as Charlotte’s premier eco-luxury salon.
4.2 Social Media Marketing
LustreLoom Salon leverages social media to engage with its target audience and promote its services. Platforms like Instagram and TikTok are used to share short videos and photos of hair transformations‚ seasonal looks‚ and eco-friendly products. These posts highlight the salon’s expertise in luxury styling and sustainable practices. By posting before-and-after photos and client testimonials‚ the salon builds trust and attracts new clients. Instagram Stories and TikTok LIVE sessions provide behind-the-scenes glimpses‚ fostering a sense of community. The salon allocates $2‚000 monthly for targeted ads‚ ensuring content reaches local demographics. This strategy aims to increase brand awareness‚ drive bookings‚ and position LustreLoom as Charlotte’s go-to eco-luxury salon.
4.3 Referral Programs
LustreLoom Salon implements a referral program to incentivize existing clients to bring in new customers. For every successful referral‚ both the referrer and the new client receive a $20 credit toward their next service. This program aims to build loyalty and trust within the community. Clients can share their unique referral link via email or social media‚ making it easy to track referrals. The program is promoted through email newsletters‚ in-salon signage‚ and social media posts. By rewarding clients for their referrals‚ LustreLoom Salon fosters a sense of community and encourages word-of-mouth marketing‚ which is crucial for attracting new clients and growing the business.
Financial Plan
LustreLoom Salon’s startup costs are $170‚000‚ funded by $110‚000 in personal savings and a $60‚000 equipment lease. The salon projects breaking even within the first year‚ achieving a 68% gross margin and 15% net margin‚ ensuring sustainable growth without external loans or investors.
5.1 Startup Costs
LustreLoom Salon estimates startup costs at $170‚000‚ covering leasehold improvements‚ equipment‚ inventory‚ marketing‚ and working capital; Key expenses include:
- Leasehold improvements: $50‚000 for salon design and construction.
- Equipment: $60‚000 for high-quality styling tools and furniture.
- Inventory: $20‚000 for eco-friendly products and supplies.
- Marketing: $15‚000 for branding‚ social media‚ and local advertising.
- Working capital: $25‚000 for initial operational expenses.
Funding is secured through $110‚000 in personal savings and a $60‚000 equipment lease‚ eliminating the need for external loans or investors.
5.2 Revenue Projections
LustreLoom Salon projects $750‚000 in annual revenue‚ with $450‚000 from services and $300‚000 from retail product sales. The salon aims to break even within the first year at 295 visits per month. Revenue growth is expected to reach 10% annually‚ driven by increasing client loyalty and seasonal packages. With a gross margin of 68% and a net margin of 15%‚ the salon is positioned for sustainable profitability. Key revenue streams include:
- Haircuts‚ coloring‚ and styling services.
- Eco-friendly retail products.
- Seasonal packages and special event styling.
Strong demand for luxury‚ eco-conscious services supports these projections‚ ensuring steady growth in Charlotte’s competitive market.
5.3 Funding Sources
LustreLoom Salon is fully owner-funded‚ with Serena Halvick investing $110‚000 from her personal savings. An additional $60‚000 is secured through equipment leasing‚ covering startup costs without external loans or investors. This approach avoids debt‚ enabling focus on long-term growth and client relationships. The funding structure ensures financial stability‚ allowing the salon to prioritize quality services‚ eco-friendly products‚ and strategic marketing. By leveraging personal resources and partnerships with premium suppliers‚ LustreLoom Salon is well-positioned to achieve its business goals without external financial pressures.

Operations Plan
LustreLoom Salon‚ located in Charlotte’s Madison Park‚ offers a strategic location with high foot traffic. As an LLC owned by Serena Halvick‚ it ensures accessible‚ visible services.
6.1 Location & Layout
LustreLoom Salon will be located in Charlotte’s Madison Park on Delmar Avenue‚ a bustling area with shops‚ restaurants‚ and high foot traffic. The 1‚200-square-foot space will feature a modern‚ eco-friendly design‚ ensuring a relaxing and inviting atmosphere. The layout includes a spacious reception area‚ styling stations‚ private beauty treatment rooms‚ and a retail section for eco-friendly products. The salon will also have a back office for administrative tasks. The location’s visibility and accessibility make it ideal for attracting a diverse clientele. The lease agreement ensures a prime spot in a growing neighborhood‚ aligning with the target market of mid- to high-income individuals seeking luxury and convenience.
6.2 Staffing & Training
LustreLoom Salon will employ a team of skilled professionals‚ including licensed stylists‚ colorists‚ and support staff. Founder Serena Halvick will lead as Creative Director‚ leveraging her 15 years of experience to ensure high standards. Staff will undergo rigorous training in eco-friendly practices‚ product knowledge‚ and customer service. Ongoing education will keep the team updated on the latest trends and techniques. Training programs will focus on personalized client experiences‚ ensuring every visit is tailored to individual needs. This approach will foster client loyalty and satisfaction‚ positioning LustreLoom as a leader in Charlotte’s salon market. Continuous development will be a priority to maintain excellence and innovation.

Growth Plan
LustreLoom Salon aims to expand through bridal referrals‚ online bookings‚ loyalty programs‚ and influencer partnerships‚ capitalizing on the growing demand for eco-friendly‚ luxury salon services.
7.1 Short-Term Goals
LustreLoom Salon aims to establish a strong presence in Charlotte by focusing on key short-term objectives. Within the first year‚ the salon plans to reach breakeven with approximately 295 monthly visits. This will be achieved by attracting a loyal client base through exceptional service‚ eco-friendly products‚ and personalized experiences. The salon will also prioritize building a robust online presence through social media and local partnerships to drive visibility and bookings. Additionally‚ LustreLoom will focus on refining its service menu‚ ensuring high client satisfaction‚ and establishing relationships with local businesses and influencers to support growth. These efforts will lay a solid foundation for long-term success.
7.2 Long-Term Goals
LustreLoom Salon aspires to become Charlotte’s premier eco-luxury salon‚ renowned for exceptional styling‚ sustainable practices‚ and outstanding client experiences. Long-term‚ the salon aims to expand its service offerings‚ potentially adding advanced beauty treatments and wellness programs. The goal is to increase market share by 20% within five years‚ solidifying its position as a leader in the eco-friendly salon sector. Additionally‚ LustreLoom plans to explore strategic partnerships with local businesses and influencers to enhance visibility and client loyalty. By consistently delivering high-quality services and maintaining a strong commitment to sustainability‚ the salon seeks to build a loyal client base and achieve steady‚ profitable growth over the next decade.
7.3 Expansion Strategies
LustreLoom Salon plans to expand its presence by opening additional locations in high-demand areas of Charlotte and beyond. The salon will explore partnerships with local businesses to enhance its reach and client base. Introducing a line of eco-friendly retail products under the LustreLoom brand is a key strategy to diversify revenue streams; Additionally‚ the salon aims to launch advanced beauty and wellness services‚ such as specialized skincare treatments and wellness programs‚ to attract a broader clientele. By leveraging its strong reputation for luxury and sustainability‚ LustreLoom Salon will continue to grow its market share and establish itself as a leader in the beauty industry‚ ensuring long-term success and customer loyalty.