Welcome to the Shark Navigator Vacuum Owner’s Manual. This guide provides essential information for understanding, maintaining, and troubleshooting your vacuum. It covers setup, operation, and key features to ensure optimal performance.
Overview of the Shark Navigator Series
The Shark Navigator Series offers a range of versatile and powerful vacuum cleaners designed for various cleaning needs. Models like the NV70, NV350, and NV380 provide advanced features such as Lift-Away technology, self-cleaning brushrolls, and multiple cleaning modes. These vacuums are built for efficiency, combining lightweight designs with strong suction power; Whether tackling carpets, hard floors, or upholstery, the Shark Navigator Series delivers adaptability and performance. This series is ideal for homeowners seeking reliable, high-quality cleaning solutions with innovative features to simplify maintenance and operation.
Importance of Reading the Owner’s Manual
Reading the Shark Navigator Vacuum Owner’s Manual is crucial for understanding your device’s features, operation, and maintenance. It provides safety precautions, proper usage guidelines, and troubleshooting tips to ensure optimal performance. The manual also details warranty information and maintenance schedules, helping you extend the life of your vacuum. By following the instructions, you can avoid potential damage and ensure your vacuum operates efficiently. This guide is essential for both new and experienced users to maximize cleaning effectiveness and maintain the product’s longevity.
Key Features of the Shark Navigator Vacuum
The Shark Navigator Vacuum boasts advanced features designed for efficient cleaning. It includes a detachable canister, versatile cleaning modes, and a self-cleaning brushroll for pet hair. The vacuum offers powerful suction, lightweight design, and multiple attachments for various surfaces. Models like the NV70, NV350, and NV380 feature Lift-Away technology, allowing easy transition between upright and portable modes. Additional highlights include washable filters, large dust cups, and ergonomic handles for comfortable use. These features make it a versatile and durable cleaning solution for homes of all sizes.

Shark Navigator NV70 Series
The Shark Navigator NV70 Series includes models like NV70, NV71, and NV71BL, offering a powerful upright vacuum with detachable canister, wand, and hose for versatile cleaning.
Product Specifications and Models (NV70, NV71, NV71BL, etc.)
The Shark Navigator NV70 Series includes models such as NV70, NV71, NV71BL, NV71GR, NV71KB, NV71KR, and NV71RD. These upright vacuums feature a detachable nozzle, wand, hose, and vacuum pod, designed for versatile cleaning. The devices include electrical components and moving parts, requiring careful handling. The manual emphasizes using only identical replacement parts and warns against using the vacuum for unintended purposes. Proper inspection of all parts is recommended before use to ensure safety and optimal performance.
Assembly and Initial Setup
Before using your Shark Navigator Vacuum, ensure all components are properly assembled. Attach the wand to the hose and connect it to the vacuum pod. Securely click all parts into place. Check for any damage or misalignment during assembly. Refer to the manual for specific instructions tailored to your model. Once assembled, plug in the vacuum and test its operation on a low setting. Familiarize yourself with the controls and settings before cleaning. Proper setup ensures safe and effective use of your device.
Operating Modes and Settings
Your Shark Navigator Vacuum offers multiple operating modes, including upright and Lift-Away modes, for versatile cleaning. Use the brush roll on for carpets and off for hard floors. Adjust the suction power using the variable control. For above-floor cleaning, detach the canister in Lift-Away mode. Ensure the correct setting is selected for your cleaning surface to optimize performance. Refer to the manual for detailed guidance on mode selection and settings to achieve the best results for different cleaning tasks.
Maintenance Tips for Optimal Performance
Regular maintenance ensures your Shark Navigator Vacuum performs at its best. Empty the dust cup after every use to maintain suction power. Clean the pre-motor filters every 3 months and the post-motor filter annually. Rinse filters with water, but avoid using soap, and let them air dry completely before reinstalling. Check for blockages in the hose and wand regularly. Do not wash the brush roll with water; remove tangled hair or debris manually. Proper care extends the life of your vacuum and ensures consistent cleaning results.

Shark Navigator NV350 Series
The Shark Navigator NV350 Series includes models like NV352 and NV352BRN, offering versatile cleaning solutions with advanced features for carpets, hard floors, and upholstery.
Product Specifications and Models (NV352, NV352BRN, etc.)
The Shark Navigator NV350 Series includes models such as NV352, NV352BRN, and NV352CFS. These vacuums feature a detachable canister, brush roll control, and versatile cleaning modes. Designed for both carpets and hard floors, they come with accessories like crevice tools and upholstery brushes. The NV352BRN model offers a sleek design with advanced filtration. These models are lightweight, ergonomic, and built for efficient cleaning. Refer to the manual for specific details on each model’s unique features and accessories.
Using the Lift-Away Feature
The Lift-Away feature allows you to detach the canister from the floor nozzle, enabling easy cleaning of stairs, upholstery, and above-floor areas. To use this feature, press the Lift-Away button located on the side of the vacuum. This releases the canister, which can then be carried separately. Attach desired accessories to the wand and hose for targeted cleaning. After use, reattach the canister by aligning it with the floor nozzle and clicking it into place. This feature enhances versatility, making it ideal for multi-surface cleaning.
Cleaning Different Surfaces (Carpet, Hard Floors, Upholstery)
For carpets, use the upright mode with the Brush Roll On setting for deep cleaning. On hard floors, switch to Brush Roll Off to prevent damage and ensure smooth gliding. To clean upholstery or stairs, detach the canister using the Lift-Away feature and attach the appropriate accessories. Always adjust settings according to the surface type for optimal results and to maintain your vacuum’s performance. Regularly check for debris or blockages to ensure efficient cleaning across all surfaces.
Troubleshooting Common Issues
If your Shark Navigator loses suction, check for blockages in the hose or wand and ensure the dust cup is empty. For a non-spinning brush roll, remove any tangled debris and ensure it’s set correctly for your surface type. Strange noises may indicate blockages or damaged parts. Regularly inspect and clean filters, as dirty ones can reduce performance. Refer to your owner’s manual for detailed troubleshooting steps or contact Shark Customer Service for assistance. Proper maintenance can prevent many common issues and extend your vacuum’s lifespan.
Shark Navigator NV380 Series
The Shark Navigator NV380 Series includes models like NV380, NV381, and NV382, offering advanced features such as a self-cleaning brushroll for pet hair and enhanced suction power. The owner’s manual provides detailed instructions for setup, maintenance, and troubleshooting, ensuring optimal performance and longevity of your vacuum cleaner.
Product Specifications and Models
The Shark Navigator NV380 Series includes models such as NV380, NV381, and NV382. These vacuums feature a self-cleaning brushroll, ideal for pet hair, and a Lift-Away design for versatile cleaning. The NV380 Series is known for its lightweight construction and advanced suction power, making it suitable for carpets, hard floors, and upholstery. Each model may vary slightly in color or additional accessories but shares core functionalities. The owner’s manual for these models provides detailed specifications and guidance for optimal performance. Always refer to the manual for specific model details and maintenance tips.
Advanced Features (Self-Cleaning Brushroll, etc.)
The Shark Navigator NV380 Series boasts an innovative self-cleaning brushroll, designed to automatically remove tangled hair and debris, ensuring consistent suction power. This feature is particularly beneficial for pet owners, as it minimizes maintenance and improves efficiency. Additionally, the vacuum includes Lift-Away technology, allowing for effortless transitions between upright and portable modes. These advanced features enhance cleaning versatility and performance, making the NV380 Series a robust choice for tackling various surfaces and cleaning challenges with ease and precision.
Emptying the Dust Cup and Cleaning Filters
To maintain optimal performance, empty the dust cup after every use by pressing the release button and discarding contents into a trash can. For filters, the pre-motor filters should be cleaned every 3 months, while the post-motor filter needs annual maintenance. Rinse filters with water, allow them to air dry completely, and avoid using soap. Ensure filters are securely reinstalled before operation. Regular maintenance prevents suction loss and ensures your vacuum operates efficiently. Always follow the manual’s guidelines for proper care and longevity of your Shark Navigator vacuum.
Storage and Accessories
Store your Shark Navigator vacuum in a dry, cool place to prevent damage. Use the included storage bag to organize accessories like crevice tools and upholstery brushes. Keep the vacuum upright to avoid dust cup leakage. Regularly check accessories for wear and ensure they are securely attached during use. Proper storage and organization of accessories help maintain your vacuum’s performance and extend its lifespan. Always refer to the manual for specific storage recommendations and accessory usage guidelines.

General Maintenance and Care
Regularly empty the dust cup after each use to maintain suction power. Clean pre-motor filters every 1-3 months and post-motor filters annually. Check hoses and wands for blockages. Store the vacuum upright in a dry, cool place to prevent damage. Refer to the manual for specific maintenance schedules and care tips to ensure optimal performance and longevity of your Shark Navigator vacuum.
How to Clean the Pre-Motor and Post-Motor Filters
- Remove the pre-motor filters (foam and felt) from the dust cup and rinse them with water until clean.
- Clean the post-motor filter annually by rinsing it with water and letting it air dry thoroughly.
- Avoid using soap or harsh chemicals, as they may damage the filters.
- Never operate the vacuum without the filters in place, as this can damage the motor.
Checking for Blockages in the Hose and Wand
To ensure optimal performance, regularly inspect the hose and wand for blockages. Detach the hose from the vacuum and check for any debris or kinks. Use a broom or another vacuum to remove any obstructions. If the wand is clogged, remove any accessories and clean the interior thoroughly. Reattach all parts securely after cleaning. This maintenance step helps maintain strong suction power and prevents damage to the vacuum’s internal components.
Replacing Parts and Accessories
To maintain your Shark Navigator’s performance, replace worn or damaged parts promptly. Turn off and unplug the vacuum before starting. For filters, refer to the manual for specific replacement intervals. Brush rolls and belts should be replaced if they show signs of wear. Use only genuine Shark parts to ensure compatibility and maintain warranty coverage. Order replacements from Shark’s official website or authorized retailers. Follow the manual’s instructions for installation. Regularly checking and replacing parts helps preserve suction power and overall functionality. Register your product for updates on parts and maintenance.

Troubleshooting Common Problems
Common issues include loss of suction, brush roll not spinning, and strange noises. Check for blockages, empty the dust cup, and clean filters. Consult the manual for detailed solutions.
Loss of Suction Power
Loss of suction power can occur due to blockages, a full dust cup, or dirty filters. Check the hose, wand, and nozzle for obstructions. Empty the dust cup after every use and clean or replace filters as needed. Ensure all parts are securely assembled. If issues persist, refer to the manual for detailed troubleshooting steps to restore optimal performance. Regular maintenance helps prevent suction loss and ensures your vacuum operates efficiently. Always follow the recommended cleaning and replacement schedules for filters and components.
Brush Roll Not Spinning
If the brush roll is not spinning, check for tangled hair or debris wrapped around it. Turn off the vacuum and manually remove any blockages. Ensure the brush roll switch is in the “on” position. Avoid washing the brush roll with water, as this can damage it. Instead, clean it by hand. If the issue persists, refer to the manual for further troubleshooting steps or contact Shark customer support for assistance. Regular maintenance helps prevent this common problem and ensures smooth operation. Always follow the manufacturer’s guidelines for care and maintenance.
Strange Noises or Odors
If your Shark Navigator vacuum emits strange noises or unpleasant odors, inspect for blockages in the hose, wand, or brush roll. Ensure the dust cup is empty and filters are clean, as full or dirty components can cause odors. Check for tangled hair or debris around the brush roll, which may create noise. Avoid using water on internal parts, as this can lead to mold or bad smells. Regular maintenance, such as cleaning filters and checking for blockages, helps prevent these issues. Refer to the manual for detailed troubleshooting steps if the problem persists.

FAQs and Tips
Discover essential FAQs and tips for your Shark Navigator vacuum, including how to empty the dust cup, clean filters, and use Lift-Away mode effectively for optimal performance.
How Often to Empty the Dust Cup
Empty the dust cup after every use to maintain optimal suction power. Press the release button, lift the cup, and empty it over a trash can. Avoid operating the vacuum without the dust cup. Regular emptying prevents dust buildup and ensures efficient cleaning. For maintenance, wash the dust cup with warm water and mild detergent, then dry thoroughly before reinstalling. This simple routine extends the life of your Shark Navigator vacuum and keeps it performing at its best.
When to Clean or Replace Filters
Clean the pre-motor filters every 3 months and the post-motor filter once a year. Rinse them with water, allow them to air dry completely, and avoid using soap. If suction power decreases, clean the filters sooner. Replace filters if they are damaged or worn. Never operate the vacuum without filters installed, as this can damage the motor. Regular filter maintenance ensures optimal performance and prolongs the life of your Shark Navigator vacuum. Always follow the manual’s guidelines for proper care and replacement.
Using the Vacuum in Lift-Away Mode
To use your Shark Navigator vacuum in Lift-Away mode, press the Lift-Away button to detach the canister from the floor nozzle. This allows you to clean stairs, upholstery, and other above-floor areas effortlessly. The portable canister can be carried separately, and the wand and hose can be used with included accessories for versatile cleaning. Always ensure the dust cup is empty and filters are clean before switching modes for optimal performance. This feature enhances convenience and makes cleaning hard-to-reach spaces simple and efficient.

Warranty and Customer Support
Register your Shark Navigator vacuum on the official website for warranty benefits. Understand coverage details and contact customer support for assistance with any inquiries or issues.
Registering Your Shark Navigator Vacuum
Register your Shark Navigator vacuum on the official Shark website to activate warranty benefits and receive product updates. Visit sharkclean.com, create an account, and enter your product details. Registration ensures you stay informed about maintenance tips, software updates, and exclusive offers. It also provides access to extended warranty coverage and priority customer support. Keep your proof of purchase handy for verification. Registration is a simple process that enhances your ownership experience and ensures optimal performance of your vacuum cleaner.
Understanding the Warranty Coverage
Your Shark Navigator vacuum is backed by a comprehensive warranty program. Most models come with a 5-year limited warranty covering defects in materials and workmanship. The warranty period begins from the date of purchase and requires proof of purchase for validation. It covers repairs and replacements for faulty parts, excluding wear-and-tear items like filters and brushes; For extended coverage, register your product on Shark’s official website. Note that improper use or failure to maintain the vacuum may void the warranty. Refer to the manual for full terms and conditions.
Contacting Shark Customer Service
For assistance with your Shark Navigator vacuum, visit the official Shark Customer Service website. You can access support through their Help Center, where you’ll find troubleshooting guides, manuals, and FAQs. To speak directly with a representative, call their toll-free number or use the live chat feature on their site. Ensure you have your product’s serial number and proof of purchase for efficient support. Shark also offers email support for less urgent inquiries. Their team is available Monday through Friday, 9 AM to 9 PM EST, to address your concerns and provide solutions.